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Important information
Welcome to Sweets By The Sea, where every piece of edible crystal candy is lovingly handcrafted with coastal charm. We want your treats to arrive as crunchy and beautiful as when they leave our coastal kitchen. Before placing your order, please take a moment to review our Summer shipping recommendations.
⚠️ Heat Disclaimer
As we sail into Summer, temperatures climb. During the warmer months, heat and humidity can affect the quality of the crystal candy.
Sweets By The Sea cannot refund or replace items affected by heat.
We try our absolute best to get your goodies delivered to you in the best condition possible however once it leaves our kitchen, it is outside of our control.
Our recommended tips for Summer
Express Shipping is highly recommended during the warmer months. This ensures a quicker delivery time to you, meaning less time in transit and less chance of damage to the candies.
Bring your parcel inside as soon as it gets delivered when possible. Do not leave in direct sunlight or heat for extended periods of time.
If your candy has “sweated” during their travel to you, please remove them from their packaging and let them sit on a plate for a day or so for them to air out. They will become more and more crunchy the longer you leave them out.
Need some help?
If you have any questions or feedback please feel free to send a wave our way
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